Support independence without recording private life
Start with doors, lighting, trusted access and reliable ways to call for help. Use video only for a defined purpose and with the person’s informed involvement wherever possible.
Problems and lower-intrusion controls
| Concern | Consider first |
|---|---|
| Doorstep callers | Viewer, intercom, chain/limiter used safely, external lighting and a rule not to open under pressure |
| Missed check-in | Scheduled call or simple check-in device with an agreed escalation time |
| Difficulty using locks | Accessible hardware assessed for both security and emergency escape |
| Carer or family access | Individual revocable credentials and an access log rather than shared permanent codes |
| Calling for help | Wearable or fixed alarm tested in the rooms and outdoor areas actually used |
| Night movement | Safe lighting and non-camera occupancy sensors where appropriate |
Consent and dignity checks
- Explain what the device senses, stores and shares.
- Include the person in placement and access decisions.
- Avoid bedrooms, bathrooms and changing areas.
- Give carers individual access and remove it promptly.
- Review whether cognitive change affects consent or creates new safeguarding duties.
- Keep emergency escape simple and physically usable.
Security equipment is not medical monitoring. Fall detection, health alerts and emergency response have device, coverage and service limitations; obtain appropriate professional advice for care needs.
Last checked: 1 September 2026.